TERMS AND CONDITIONS
Yacht Charter Terms & Conditions
1. Booking & Payment
• All bookings must be confirmed with a minimum 50% deposit or full payment, depending on the company policy.
• Full payment must be completed before departure.
• Accepted payment methods: Bank transfer (VAT applied)
Payment link: +8,5% (VAT applied)
Cash (no VAT applied)
USDT: 1 usdt = AED 3.65 (no VAT applied)
• Prices are quoted in AED and include VAT (if applicable).
2. Identification Requirements
• All guests must present valid Emirates ID or passport before boarding.
3. Arrival & Departure
• Clients must arrive at least 15–30 minutes prior to departure time.
• Charter time starts as scheduled, regardless of late arrival.
• Late arrivals will not be compensated with extra time.
4. Safety & Conduct
• All guests must follow crew instructions at all times.
• Life jackets and safety equipment are provided onboard.
• The company reserves the right to terminate the trip without refund in case of:
• Dangerous or reckless behavior
• Violation of UAE laws
• Damage to the yacht or equipment
5. Alcohol & Smoking
• Alcohol consumption is permitted only in accordance with UAE laws.
• Illegal substances are strictly prohibited.
• Smoking is allowed only in designated areas.
6. Damage & Liability
• The client is responsible for any damage caused by guests during the charter.
• Repair costs will be charged accordingly.
• The company is not liable for:
• Loss of personal belongings
• Injuries caused by negligence or failure to follow safety instructions
7. Weather Conditions
• The company reserves the right to reschedule or cancel trips due to unsafe weather conditions.
• In such cases, clients will be offered:
• Rescheduling
8. Route & Duration
• Routes are subject to approval by the captain based on safety and maritime regulations.
• Extensions are subject to availability and additional charges.
9. Force Majeure
• The company is not liable for delays or cancellations caused by:
• Government restrictions
• Weather conditions
• Mechanical issues beyond control
• Other unforeseen event
• War scenario
Cancellation & Refund Policy
1. Cancellation by Client
• More than 72 hours before charter → 50% refund
• No-shows are non-refundable
2. Cancellation by Company
• Rescheduling will be offered if the company cancels due to:
• Technical issues
• Weather conditions
• Safety concerns
3. Refund Processing
• Refunds are processed within 7–14 business days
• Bank/payment processing fees may be deducted
4. Amendments
• Date/time changes are subject to availability and must be requested at least 48 hours in advance
5. Early Termination
• If the trip is ended early due to client behavior, no refund will be issued
6. Late Arrival / Early Departure
• No refunds or compensation for:
• Late arrivals
• Voluntary early termination by the client
7. Special Events & Peak Dates
• Bookings during public holidays, events, or peak seasons may be non-refundable
Optional Add-ons Clause (Recommended)
• Catering, decorations, DJ services, and water sports are non-refundable once confirmed
Acceptance of Terms
By confirming the booking, the client agrees to all terms and conditions stated above.